英语翻译摘要：天沐.营口熊岳温泉度假酒店,依偎在海内外驰名的母爱圣地“望儿山”下,是全国著名的温泉旅游投资开发集团—珠海

英语翻译
摘要：天沐.营口熊岳温泉度假酒店,依偎在海内外驰名的母爱圣地“望儿山”下,是全国著名的温泉旅游投资开发集团—珠海天沐集团、辽宁新红运集团和辽宁新远集团投入巨资共同兴建.熊岳温泉渊源千年,水温高达90度,富含数十种有益于人体健康的矿物质元素,被誉为“东北第一温泉”.度假酒店坚持高起点发展战略,定位于五星级卢瑟度假酒店,项目投资两亿元人民币,力争通过本项目开创东北地区温泉健康休闲度假产业的新时代.度假酒店占地,13万平方米,“虽由人作,宛自天成”,将返璞归真与现代奢华结合,但初建不就的度假酒店仍存在很多问题,此次通过对营口熊岳温泉度假酒店顾客满意度的调查,活动共发放1600份《满意度调查表》内容涉及酒店对员工的管理、酒店服务承诺、员工态度、酒店收费标准等问题,旨在改善酒店的服务质量,把调查结果作为评估质量排行的一项重要指标,并针对调查显现的问题有针对性地处理解决,并为今后对酒店服务行业进行改进提供参考.维护市场秩序,提高服务质量,使酒店服务业向健康、有序、规范、和谐的方向发展.
关键词：酒店 服务

Abstract:the days.XiongYue hot spring bathing in yingkou resort hotel,lying in the famous at home and abroad to mecca "look son of maternal love,mountain" is the national famous hot spring tourism investment and development group of zhuhai days mu group,liaoning new red group and liaoning new far group has invested heavily jointly constructed.XiongYue hot springs,water is warm up origin millennium 90 degrees,rich in dozens of be beneficial to human body health mineral elements,known as the "first hot spring".Northeast Resort to persist thehigh beginning development strategy,located in five-star Lou psaltery resort hotels,project investment 200 million yuan RMB,and strive to create a northeast China through this project hot spring health leisure vacation industry of new era.Resort hotel covers,13 million square meters,"is for the people,wan since tiancheng",will return uncut jade to return true and modern costly combination,but at the beginning of the resort hotel is built not still exist many problems,this through the hot spring resort hotel XiongYue yingkou customer satisfaction survey,the activity of "satisfaction questionnaire issued 1600 copies of content includes hotel staff management,hotel service commitment,employee attitude,hotel charge standard,aimed at improving the problems such as the hotel service quality,quality assessment survey as an important indicator of ranking,and in the light of the survey revealed problem pertinently resolve,and for future improvement of hotel industry to provide the reference.The maintenance of market order,improve the service quality and make the hospitality industry to a healthy and orderly,standard and harmonious development.
Keywords:hotel service customer satisfaction